This Shipping Policy governs the shipment and delivery of products purchased from https://dwv.qmn.myvodien.me/ (the “Website”), operated under the brand name Handicraftsy (“Company,” “we,” “our,” or “us”).
By placing an order through the Website, you agree to the terms set forth below.
1. SHIPPING DESTINATIONS
The Company currently ships to:
Domestic Coverage
Orders placed for locations outside our serviceable areas may be cancelled at the Company’s sole discretion.
2. ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays unless otherwise stated.
In the event of high order volumes, processing times may be extended.
The Company reserves the right to delay shipment due to stock unavailability, payment verification issues, or unforeseen circumstances.
3. SHIPPING CHARGES
Shipping charges, if applicable, will be:
Displayed at checkout prior to payment; or
Calculated based on order value, weight, and delivery location.
The Company reserves the right to revise shipping fees without prior notice.
4. DELIVERY TIMELINES
Estimated delivery timelines:
Domestic Orders: [ 3–7 business days]
Delivery timelines are estimates only and do not constitute a guarantee.
Delays may occur due to:
Courier or logistics provider issues;
Weather conditions;
Government restrictions;
Customs clearance procedures;
Force majeure events.
The Company shall not be liable for delivery delays beyond its reasonable control.
5. SHIPPING CONFIRMATION AND TRACKING
Upon dispatch, customers will receive:
A shipping confirmation email;
Tracking details (where available).
It is the customer’s responsibility to provide accurate shipping information at the time of order.
6. RISK OF LOSS AND TITLE
Risk of loss and title for products pass to the customer upon delivery to the designated shipping carrier, unless otherwise required by applicable law.
The Company shall not be responsible for:
Lost shipments due to incorrect addresses provided by the customer;
Failed delivery attempts;
Refusal of delivery by the customer.
7. UNDELIVERABLE OR RETURNED SHIPMENTS
If an order is returned to the Company due to:
Incorrect address;
Customer unavailability;
Refusal of delivery;
The customer may be responsible for additional shipping charges for re-delivery.
Refunds for undeliverable shipments shall be processed after deduction of applicable shipping and handling costs.
8. DAMAGED OR LOST ITEMS
If your order arrives damaged or is lost in transit:
You must notify the Company within [ 48 hours] of delivery;
Supporting evidence (photographs, packaging images) may be required.
Claims reported after the specified period may not be eligible for resolution.
9. INTERNATIONAL SHIPPING (If Applicable)
For international shipments:
Customers are responsible for customs duties, taxes, and import charges;
Delivery timelines may vary due to customs processing;
The Company is not responsible for delays caused by customs authorities.
10. FORCE MAJEURE
The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to:
Natural disasters;
Government regulations;
Strikes or labor disputes;
Supply chain disruptions;
Transportation failures.
11. POLICY MODIFICATIONS
The Company reserves the right to amend this Shipping Policy at any time without prior notice. Updates shall be effective immediately upon publication on the Website.
12. CONTACT INFORMATION
Handicraftsy
Website: https://handicraftsy.com/
Email: info@handicraftsy